1. Use the "Manager" search bar
First, make sure you've used the manager search bar correctly within the campaign view. Type the manager’s name to see if they appear in the list.
💡 Tip: Double-check the spelling and try searching by first name if needed.
2. Still not showing up? Check the following:
✅ Was this person already a manager at the time of the campaign?
If the campaign is closed or from a previous period, it’s important to check whether the person was actually a manager back then:
If not, then it’s normal that they don’t appear — they were not the evaluator at that time.
The review remains linked to the evaluator who conducted it, for confidentiality reasons.
🔐 Example: if an employee changed managers after the campaign, the new manager will not see past evaluations.
3. Check if the manager is properly linked to their scope
If the manager is currently in place and should appear in the ongoing campaign, make sure they are correctly assigned to their team scope within the organization:
Go to the campaign settings or employee management section.
Verify that their hierarchical scope is correctly defined.
Ensure they have team members assigned to them.
🛠️ If not, the platform may not recognize them as a reviewer for the campaign, and they won’t be visible.